Discovery & blueprinting session

A focused, solution-oriented session examining your current digital concept, expected business benefits, user and customer pain points, operational and technological challenges, and risks. Can be used as a single session to bounce back ideas, ask questions, seek advise or as a one-off package where we work with you over a number of sessions to produce your desired output.

Can Include:

• Recruitment and representative sampling for user research 

• GDPR and data handling guidance 

• Qualitative and quantitative research plans and discussion guides

• User and customer segmentation analysis 

• Customisable design systems and production code 

• Wireframes and interactive prototypes

• User and customer journey maps and service blueprints